A full cloud phone system with browser calling, transfers and voicemail. Gmail-class email synced two ways. Two-way texting and real fax. Every touchpoint transcribes, summarizes and files itself to the right matter — no copy-paste, no 'did anyone log that call?'
An inbound call, matched to its lead — recorded, transcribed and filed before you hang up.
Browser dialer on your firm's numbers — hold, park, warm and cold transfers, ring groups.
Per-user and department boxes; every message transcribed, summarized and filed.
Record by rule — with per-state consent policies and announcement handling built in.
Every call in one place: recording, transcript, AI summary — attached to its case.
Two-way SMS/MMS with Mine vs Firm scopes — attachments land in Documents automatically.
Undo send, schedule, snooze, labels and drafts — synced two ways with your real mailbox.
Send and receive with cover sheets and delivery confirmations — no machine required.
Calls, texts, email and fax in one queue — plus a per-case communications hub and timeline.
Discuss any call, email or text with your team — in a thread pinned to the item itself.