Not just case management — Bespoke OS runs the whole practice, beginning to end: marketing and intake, cases and documents, calls, texts, email and fax, e-signatures, billing and payout. Every matter is a real-time conversation with AI agents working the file alongside your team.
Most firms pay $240+ per seat, per month stitching these together — and none of the pieces talk to each other. Bespoke ships them as one system that shares one brain.
Other platforms bolt a chat window onto a database. Bespoke inverts it: the case conversation is the spine, and every element of the file is embedded in it — actionable, threaded, and seen by the right people.
Tasks, events, documents, calls and e-signatures are born in the conversation — and stay attached to it.
#main, #medical, #discovery, #intake — every case type spins up its own rooms with their own fields.
Agents read the same feed your team does. @mention one and it answers with the whole record in view.
Every lawyer gets a personal AI paralegal. Lex learns your practices, reads everything that comes in overnight, and greets you each morning with the work already drafted — emails, texts and tasks queued for one-click approval.
Calls, texts, emails, documents and deadlines — reviewed overnight, distilled to what actually matters.
Every suggestion arrives pre-drafted in your voice. Approve it as-is, tweak it, or wave it off.
Lex prepares communications — but no email or text ever leaves the firm without a lawyer's click.
Your firm's real phone number, mailbox and fax line live inside the platform. Every touchpoint transcribes, summarizes and files itself to the right case — no copy-paste, no “did anyone log that call?”
Browser calling on your firm's number. AI answers when you can't — and files the lead.
Two-way SMS threads on the case. Attachments land in Documents automatically.
Real mailboxes with AI triage — inbound mail classifies itself to the right matter.
Courts and carriers still fax. Send and receive without a machine — straight from the document.
A no-code automation engine handles the choreography — and your own AI agents, briefed with your playbooks, handle the thinking. Both live in the feed, not in a sidebar.
Dropbox-grade storage underneath, a full document lifecycle on top — and every step of it embedded in the case conversation.
Generate from your templates — AI merges the case data in. Or upload anything; it's versioned and previewed.
Every document is an anchor in the feed. Discuss it in a thread, compare versions with a redline narrative.
Drag signature, date and initial fields onto the page. Clients sign from any device — audit trail included.
Done? Fax it to the court, email it to the adjuster, or drop it to certified mail — without leaving the case.
The Case Type Wizard walks you through it: name the type, define its channels, its fields, its structured tables, its document templates, its AI agents and its automations — all associated, all created in one click. Every new case of that type assembles itself.
And we’re pursuing the formal assurances larger firms expect — SOC 2 and beyond — ahead of launch.
Read the security overviewEvery query scoped to your firm. Verified with automated isolation tests.
Your API keys encrypted at rest with Fernet. Never logged, never shared.
HMAC-SHA256 and Ed25519 signature verification on every inbound event.
LLM requests are processed and discarded — your case data is never used for training.
Bespoke OS is being developed and tested hands-on in a real firm — every feature earns its place by surviving actual casework, real phone calls, and real deadlines. We’re onboarding a small group of early-access firms before general launch.
Launching Q3 2026. Book a demo now and help shape the operating system your firm runs on.